ID
Title
Type
Priority
Date
ETA
Status
3067
VoIP glitch (Non-PBX365)
NBN-AU
High
18-8-2025 20:27
10 min
Resolved
Description
Some NBN customers may have experienced a disruption to their phone services today.
We have an update regarding the brief VoIP interruption experienced around 1 pm today in the eastern coastal regions of Australia, specifically in New South Wales, Queensland, and Victoria. These issues appear to be related to NBN Co. Our research and testing indicate that the faults were resolved quickly.
Although our systems were operational during this time, some connections may have been affected.
3065
+63 Philippines IDD loss
New link
Low
24-6-2025 20:53
FIXED
Resolved
Description
Please note that calls to the +63 network, including Globe, Smart, PLDT, and other Philippine networks, are currently down. A new network bridge is being installed, and we apologise for any inconvenience.
All PBX extensions in the Philippines are still operational; this outage only affects calls to Philippine landline
and mobile numbers.
*** +63 Philippines calling is working again ***
Should you have any trouble, try redialing twice.

