PBX customers may experience some external blind-transfer issues while our carrier is looking into the Caller ID cause of this. Please check back later for updates.

* Upsteam Carrier has been notified, and we awaiting the repair status.

* Update 17/2/25: Adjustments were made last night, and some test calls seem fine today.

Please report any further issues.

Datacenter network firmware updates will occur on Sunday due to the long weekend.

Some VPS and PBX services may experience interruptions throughout the process.

We apologize for any inconvenience.

Some International calling services were temporarily paused due to a cyber attack.

* This issue has now been resolved, and all systems are back online.

Data centre upgrades will occur late tonight at around 10 pm AEST.

* Some equipment has reached end-of-life manufacturer support and requires replacement.

* Minor interruptions may be experienced during the transition. We will try to keep that minimal.

* Watch here for updates.

* Partial work was completed with little to no interruption.

* The remaining tasks are to be carried out late tonight, 13/8/2024. Apologies for any service interruptions.

Please note that some VPS may be inaccessible while we verify and consolidate backups and replication

* This is for your data security and will be done late Saturday at 11 pm AEST during low traffic.

* Completed successfully.

There are minor late Sunday night internet upgrades in process during low traffic at around 10 pm AEST.

* Some VPS access may be interrupted during this. Apologies if you are affected.

* PBX and VoIP should remain online.

* Completed successfully.

Australia-to-UK Calls are down, meaning you cannot call the UK from Australia but can receive UK calls fine.

* Upstream is working on the fault with an ETA of approximately 2 hours.

* Resolved: The UK calling routes from AU are functional again.

1/8/2024 Continuation:

* This AU to UK fault has reoccurred again today and is being worked on. Please await updates.

* The ban appears to be related to telemarketing the UK, from outside of the UK.

* Resolved: The UK calling routes from AU are functional again.

Unplanned VoIP/PBX Outage due to a Firewall restart at approximately 5:30 pm AEST

* Critical security patch update did an unexpected reboot afterwards.

* ETA 12 minutes with minimal interruption.

* Completed successfully and systems are back online.

Apologies for the inconvenience.

4 AM (AEST) IDD Philippines gateway - firmware feature update and restart.

* Completed successfully.