top of page

ID

Title

Type

Priority

Date

ETA

Status

3067

VoIP glitch (Non-PBX365)

NBN-AU

High

18-8-2025 20:27

10 min

Resolved

Description

Some NBN customers may have experienced a disruption to their phone services today.

We have an update regarding the brief VoIP interruption experienced around 1 pm today in the eastern coastal regions of Australia, specifically in New South Wales, Queensland, and Victoria. These issues appear to be related to NBN Co. Our research and testing indicate that the faults were resolved quickly.

Although our systems were operational during this time, some connections may have been affected.

Edit
Delete

3065

+63 Philippines IDD loss

New link

Low

24-6-2025 20:53

FIXED

Resolved

Description

Please note that calls to the +63 network, including Globe, Smart, PLDT, and other Philippine networks, are currently down. A new network bridge is being installed, and we apologise for any inconvenience.

All PBX extensions in the Philippines are still operational; this outage only affects calls to Philippine landline

and mobile numbers.

 

*** +63 Philippines calling is working again ***

Should you have any trouble, try redialing twice.

Edit
Delete

Australia +61

National: 1300 202 101

Melbourne: 03 8586 1299

Sydney: 02 8880 6999

Brisbane: 07 3633 9899

Perth: 08 6333 0499

New Zealand +64

National: 07 808 0771

UK +44

London: 020 3239 7337

Philippines +63

National: 0919 004 6311

Hong Kong +852

Regional: 8192 6112 / 8170 2852

Telecommunications, Office Phone System, VoIP, Voice Over IP, PABX, PBX, Cloud PBX, Cloud Communications, Hosted PBX, hosted PABX, Cloud Hosted PBX, Cloud Hosted PABX, Telecommunications Sydney, Office Phone System Sydney, VoIP Sydney, Voice Over IP Sydney, PABX Sydney, PBX Sydney, Cloud PBX Sydney, Cloud Communications Sydney, Hosted PBX Sydney, hosted PABX Sydney, Cloud Hosted PBX Sydney, Cloud Hosted PABX Sydney, Telecommunications Melbourne, Office Phone System Melbourne, VoIP Melbourne, Voice Over IP Melbourne, PABX Melbourne, PBX Melbourne, Cloud PBX Melbourne, Cloud Communications Melbourne, Hosted PBX Melbourne, hosted PABX Melbourne, Cloud Hosted PBX Melbourne, Cloud Hosted PABX Melbourne,
  • Telecommunications, Office Phone System, VoIP, Voice Over IP, PABX, PBX, Cloud PBX, Cloud Communicat
  • Telecommunications, Office Phone System, VoIP, Voice Over IP, PABX, PBX, Cloud PBX, Cloud Communicat
  • Telecommunications, Office Phone System, VoIP, Voice Over IP, PABX, PBX, Cloud PBX, Cloud Communicat
  • Telecommunications, Office Phone System, VoIP, Voice Over IP, PABX, PBX, Cloud PBX, Cloud Communicat
bottom of page